Comtech Solutions for
Public Safety
Location Technology for
Complete Situational Awareness
Emergency communications centers (ECCs) need accurate, quality, and holistic location data in order to respond to public safety calls for service. SmartResponseTM combines the most accurate location data available with caller information, live traffic, weather, routing, POIs, and DOT camera feeds in a single Common Operating Picture (COP) that is NENA compliant and 100% GIS data agnostic. The need for multiple maps displays is eliminated because SmartResponseTM also aggregates data into a single UI.
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Equip your ECC with location technology that offers:
Real Time Data
Traffic, weather, and road conditions are constantly changing and have a major impact on emergency route selection. Harness information from live cameras to make well-informed decisions.
- Cloud native architecture and deployment
- Live traffic, routing, weather, DOT cameras and more
- Flexible integration interfaces with nearly any call handling or CAD system
- Criminal history, residence information, AEDs
- Intuitive geospatial interface

Multiple Data Sources
Data accuracy is foundational to properly dispatch aid. Validate data by leveraging multiple sources like wearable technology, the internet of things (IoT), and caller information.

Scalability
Cloud-based platforms are flexible to grow as your ECC does without limitations by hardware or user count. There are also shorter deployment cycles for software updates, which keep your operations running seamlessly.

Interoperability
Open APIs allow access to many value-adding applications that easily integrate with the SmartResponse™ platform depending on the priorities of your ECC.

Streamlined Views
An intuitive geospatial interface with customizable map configuration captures vital information on one screen for your emergency personnel to quickly get the location knowledge they need.
Curious to see how SmartResponse™ can advance your ECC’s technology and provide greater location insights to emergency staff? Fill out the form to get in touch with one of our experts.